Software · AI Agent Engineering · Web
Head of Software
Leading engineering teams to build reliable full-stack systems, production-ready AI agents, and automated DevOps pipelines that solve real business challenges at scale.
01012490680 mahmoudkamalabdulaah@gmail.com
I build software that businesses can actually rely on.
As a Head of Software, I lead engineering teams while remaining deeply involved in architecture, development, and AI innovation. My background combines Full-Stack Development, AI Agent Engineering, WordPress, ERP Systems, Network Infrastructure, and Workflow Automation, giving me the ability to design complete end-to-end solutions rather than isolated features.
I've developed production AI agents, enterprise ERP platforms, automation pipelines, and business applications that eliminate repetitive work, improve customer experience, and help companies scale their operations.
I believe technology should create measurable value. Whether I'm leading a team, designing system architecture, or integrating AI into business processes, my focus is always the same: building reliable products that solve real-world problems.
“I don't use AI to replace software engineering — I use it to amplify it.”
I embrace AI as a force multiplier rather than a replacement for engineering expertise. By integrating modern AI coding assistants into my daily workflow, I accelerate research, debugging, documentation, refactoring, and feature development while ensuring every solution is reviewed, optimized, and production-ready.
This approach allows me to deliver high-quality software faster, automate repetitive work, and focus on architecture, performance, and solving real business challenges.
Reliable, business-critical agents built with n8n and Flowise to automate complex operations and eliminate manual workflow overhead.
Late-night web visitors received no instant customer support during the evening shift. This caused high-intent leads to either churn directly to competitors due to slow response times, or fail to re-engage with follow-up attempts the next day.
Designed and deployed SaherBot to capture late-night traffic on WhatsApp and Website Live Chat. The agent welcomes clients, answers basic queries, introduces our web/IT services, collects structured user requirements, and automatically forwards summarized prospect data directly to our developers and sales team to take over in the morning.
Active • AI Customer Support
Hello! I want to build a customized WordPress website for my clinic.
2:05 AMHi there! I would love to help you. Since our team is currently offline for the night, could you please share your name and email?
2:05 AMSure! I'm Dr. Omar. My email is dromar@example.com.
2:06 AMThank you, Dr. Omar! I've captured your details. Our specialized team will contact you at 9:00 AM with customized proposals.
2:06 AMA high-friction publishing process where writers submitted drafts, requiring editors to perform over 10 manual pre-publishing tasks: formatting HTML tags, validating grammar/structure, selecting categories, optimizing titles, and manually uploading. This caused bottlenecks and publication delays, especially during staff absences.
Developed an end-to-end publishing pipeline using n8n and Flowise. Now, writers simply upload raw document files (Word/Docs). The AI agent autonomously reviews and structures the text, styles HTML elements, categorizes the post based on semantic analysis, extracts/generates search-optimized titles, and publishes directly to the site via the WordPress API in under 3 minutes.
Active • Production Pipeline
AI agents in production, workflow automation, modern web stacks, DevOps, ERP, and infrastructure.
I work as an AI Agent Engineer: designing agents, orchestration, and integrations that run reliably in production — not just demos.
Deployed AI Customer Agent on WhatsApp and Web Live Chat. Automates night support, captures structured lead data, and saves staff costs.
Autonomous review & publishing pipeline. Validates, formats, categorizes, and publishes drafts in less than 3 minutes.
WordPress sites and full-stack apps with the MERN stack — Node.js, React, MySQL — plus PHP, Tailwind CSS, and shadcn/ui.
ERP development and integration, Electron.js desktop apps, and Python where it fits best.
Hands-on network administration and security engineering. I design and configure secure enterprise network architectures with high reliability and availability.
Configuring and managing enterprise-grade Sophos & MikroTik firewalls, implementing routing security policies, access control lists, and VPN tunnels.
Designing and deploying structured local network layouts, organizing optimal Access Point (AP) distributions, and managing traffic flow.
DevOps is the practice of bridging software development and IT operations to deliver applications faster, more reliably, and with greater automation. It focuses on continuous integration, deployment, infrastructure management, monitoring, and operational efficiency.
Building reliable deployment pipelines, managing Linux servers, automating workflows, configuring web servers, optimizing application performance, and integrating infrastructure with modern software development practices.
Managing robust Linux environments (Ubuntu, Debian), optimizing Nginx/Apache web servers, database optimization, SSL management, and setting up strict firewall rules.
Leading the software division and engineering teams after a progressive 5+ year journey within the company. Grew from front-end to full-stack, and now director — gaining deep experience by architecting the company's core ERP system, automation pipelines, and AI systems from the ground up, while aligning engineering delivery with business goals.
Developed and maintained full-stack applications, handling end-to-end delivery. Mentored developers, coordinated project lifecycles, and built comprehensive web solutions.
Started focusing on Front-End development, building responsive, interactive, and user-friendly web interfaces.
Designed, configured, and managed network architectures. Administrated Sophos and MikroTik firewalls, established secure routing protocols, enforced firewall access rules, and optimized wireless Access Point (AP) layouts for enterprise settings.
Began my coding journey at age 11 by learning game development logic through Scratch. This early curiosity laid the analytical and logical foundation for my career in full-stack engineering.
Higher Institute for Advanced Studies, El Haram
Studying in the Information Systems Department. Successfully balancing academic studies with a demanding
professional career, directly applying theoretical concepts of systems analysis and business management
to build real-world software solutions and lead engineering teams.
Arabic: Native / Bilingual Proficiency
English: Professional Working & Technical Proficiency (Focused on technical
documentation and work-related communication)
Showcasing full-stack software systems and production WordPress sites.
A comprehensive dark-themed ERP system designed and developed from scratch for Business Spike. It manages everything from Human Resources (Payroll, Attendance, Requests) to Management Reports and Public Relations (Leads, Contacts, Projects). Features a real-time dashboard with task tracking and system logs.
A robust, multi-branch ERP & POS platform designed for retail management. It houses a cashier registry, shift transitions, product hierarchy tiers, stock distribution, purchase workflows, and real-time statistics/invoices. The system features a real-time e-commerce sync bridge that automatically updates online product prices upon system modifications.
Open to projects, technical collaboration, or automation consulting.
